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  Public Ticket #3344982
Mobile pop up menu
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Comments

  • hsintingyu started the conversation

    Hi, 

    I have notice my site logo change colour when browsing on the mobile.

    But I dont know how to update the correct logo on this one. The logo should be white complete when there is a background colour. 

    I have attached the screen shot.

    Attached files:  IMG_7147.PNG

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   hsintingyu replied privately
  •  933
    Neuron replied

    Hi,

    I've just changed the logo on the mobile menu, can you please take a look at it?

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Kaon Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • hsintingyu replied

    Hi, 

    Thank you. I had a look and the size of the logo does not look right on the mobile, would you please check the attachment. Because I also edit on Elementor myself to resize it, and the view suppose to be like the screen shot. However it does not...

    Also, I found another issue if you can check the video attachment here: The browsing flow animation seems cracking on the projects and the font for some reason..it did not happen before, so I am not sure if I have done something. 

    Thanks you again, I am very much appreciate it!

    Best Regards,

    Hsinting 

    Attached files:  IMG_7162.PNG
      Screenshot 2023-04-12 at 12.24.33 PM.png
      Untitled.mp4

  •  933
    Neuron replied

    Hi,

    I've just fixed it, the png format of the logo that you've attached had some padding, so I've just removed the padding and uploaded a new version of your logo without padding and now I think it's alright.

    I would suggest you do the same for the logo you've added at Elementor Site Settings > Site Identity > Logo, as I'm seeing that it also has padding (https://prnt.sc/f6J9MzlyqBwn)

    2) I've just checked it on several devices and everything loads alright, can you please test it on another device or browser?

    https://we.tl/t-omh1p4zbwD

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • hsintingyu replied

    Hi, 

    Sorry for the late reply, and sorry but it still doesn't look right here..:( 

    First of all, Originally the only issue at the beginning was the colour of the logo which need to be change. But now the position of it and the menu links they do not align. If you can check the attachment video again for me...I also attach a picture of the comparison from my mobile phone that all position are dislocated. I was trying to edit on the mobile pop up in templates, and everything looks alright when you edit it on Elementor, but it does not look the same after you update it. Please let me know where and how can I fix these small details..And or we can set back everything to the beginning? 

    Second issue here I am not sure what happen. I have also attached a picture. When I was trying to edit text in About page, for some reason the layout has completely change, tho if you click preview, it does not seems to have any changes. I am just not sure if I should edit the page and update it because it does not look the same as it use to be. I am afraid if I update anything, it will change the whole layout....

    I thank you very much to be so patient with me.

    Attached files:  RPReplay_Final1682001036.mp4
      Untitled-1-01.png
      11-01.png

  • hsintingyu replied

    Hi, 

    Just wondering if you have any news for my mobile issue??

    Thanks :))

  • hsintingyu replied

    Hi, 

    I have tried to add padding 40 in the  whole section. But it still doesn't move after publish it.....

  •  933
    Neuron replied

    Hi,

    I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.

    While we may not be able to respond as quickly as we would during normal business hours, we will do our best to provide timely updates and address any urgent matters. We appreciate your patience and understanding during this time.

    I've just fixed the mobile menu on your site, can you please take a look at it, now it's in the same place as the header.

    Feel free to ask for anything you need.

    Kind Regards


  • hsintingyu replied

    Hi, 

    Thank you very much, the mobile menu looks great! And everything looks normal now. 

    I appreciate your help!!!

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards, NeuronThemes