Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay
  Public Ticket #3333318
Logo
Closed

Comments

  • Daniel started the conversation

    I can't upload my logo and I'm infinitely unhappy that such a simple task would require support. I need this fixed in 24 hours or I'll need a refund so I can start over with a functional theme.

  •  949
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, can you please also attach the logo here?

    Feel free to ask for anything you need.

    Kind Regards


  • Daniel replied

    https://pme.21a.myftpupload.com/wp-login.php

    danielocean

    platformsite99

    Thank you for your time. Seems as though the logo is the only trouble I'm having. 

  •  949
    Neuron replied

    Hi Daniel,

    We're seeing that you're not using our Floona theme on your website, you're using another theme, so please tell me when you add the Floona theme so I can help you with that.

    Feel free to ask for anything you need.

    Kind Regards