Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay
  Public Ticket #3333139
demo import
Closed

Comments

  • hossein started the conversation
    March 26, 2023 at 5:55pm

    My template demo import is not working ، A lot of time passes and nothing happens

  •  949
    Neuron replied
    March 27, 2023 at 12:17am

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   hossein replied privately
  •  949
    Neuron replied
    March 31, 2023 at 1:51am

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  •   hossein replied privately
  •  949
    Neuron replied
    April 4, 2023 at 11:03am

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    I've just imported the Manila demo pages, can you please take a look at your site now?

    Feel free to ask for anything you need.

    Kind Regards