Okay
  Public Ticket #3329178
License activation
Closed

Comments

  • Alejandro started the conversation
    March 21, 2023 at 4:27pm

    I do not know how to activate the license. Appears the next message when I am doing the Theme Setup:

    "Enable the Neuron Builder License Verfication through Envato,
    the verification will unlock various features of the theme."

    What do I have to do?

    Thanks you

  •  871
    Neuron replied
    March 21, 2023 at 10:15pm

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • Alejandro replied
    March 22, 2023 at 8:51am

    Hello,

    The problem is that the Neuron option/plugin does not appear.

  • Alejandro replied
    March 23, 2023 at 8:43am

    I can not follow the video because the 'Neuron' menu option does not appear.

  •  871
    Neuron replied
    March 23, 2023 at 4:12pm

    Hi Alejandro,

    It seems that you haven't installed the Neuron Builder and Elementor plugins.

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://neuronthemes.com/api/plugins/neuron-builder.zip

    You can install the Elementor plugin by going to Dashboard > Appearance > Install Plugins.

    After you install and activate them, you'll have the Neuron option on the Dashboard.

    Feel free to ask for anything you need.

    Kind Regards


  • Alejandro replied
    March 24, 2023 at 12:55pm

    Now yes. It is Ok. Thank you for your help.

  •  871
    Neuron replied
    March 24, 2023 at 12:56pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes