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  Public Ticket #3306852
Demo import failed
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Comments

  • Carla Sgroi started the conversation

    Hello, 

    I followed the installation procedure but there was an error when importing the Floona theme. Here is the address of the site in question: http://carlasgroi.com/

    Can you help me quickly please, 

    I can give you my wordpress access codes if you wish, 

    Best regards

    Attached files:  Capture d’écran 2023-03-15 à 23.57.13.png

  •  934
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted?

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards