Okay
  Public Ticket #3301800
My website totaly crash with Otivar
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  • audreyboiteuxpro started the conversation

    I want to be refund, my website, wordpress, elementor, nothing work at all since i install Otivar, i loose my work, i want you to accept my refund request please...

    Attached files:  Capture d’écran 2023-03-14 à 17.08.42.png

  •  933
    Neuron replied

    Hi,

    If you have already decided not to use the Otivar theme, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards


  • audreyboiteuxpro replied

    I would have liked to use the theme, that's why I bought it. If I knew how to use web coding techniques well, I wouldn't have needed to buy Otivar. I don't know how to change PHP, it's complicated, can't you do it? But thank you for accepting my refund request if for you it is not possible to help me make it work...

    Regard

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • audreyboiteuxpro replied

    Hi, 

    I provide my wp-admin in private ticket, thank you