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Okay
  Public Ticket #3249318
demo not imported
Closed

Comments

  • florea started the conversation
    March 5, 2023 at 7:42pm

    Hi, I imported the theme and neuron plugin in wordpress. I'm using elementor.  When I click in import demo, it says importing but at the end is not imported and I don't see anything from the template/theme applied in the website or pages in the library

  •  968
    Neuron replied
    March 7, 2023 at 10:21pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   florea replied privately
  •   florea replied privately
  •  968
    Neuron replied
    March 13, 2023 at 12:07pm

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please also attach the URL of your site so I can take a look at it?

    Feel free to ask for anything you need.

    Kind Regards