Okay
  Public Ticket #3233926
Import not working
Closed

Comments

  • simonehow started the conversation

    I have tried for two days to get the theme working - I love it but the import is not working even though I have followed all info re registering etc. can’t help but feel I’m being given the runaround here, can you help so that the import works and my site can go online again, it has been two days offline. Thank you

  • simonehow replied

    guys, can you let me know what I need to do ASAP. I’m happy to do it myself but I need to know what to do. You went in yesterday to the site admin but the recommendation made has not helped. It is day three now - please help!

  • simonehow replied

    it is the weekend soon - please let me know how to fix this before the weekend. I really do need my site up and accessible again by then.

  • simonehow replied

    ok now the menu has changed and I havent changed it - and I can’t change it back. What is going on, thank you.

  • simonehow replied

    ok I am slowly figuring this out for myself. There are still a few questions ; 1. How do I change the font on the showcase landing page to be butler ; 2. Is the space buffering the edge of the footer content done via Elementor also, and if so what is the setting ; and 3. How do I set the woocommerce pages so the headers and layout look like the demo.

    An answer before the weekend would be great. Thanks.

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards