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  Public Ticket #3220734
Header crash while elementor pro is active
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  • jthiboutot started the conversation
    January 31, 2023 at 5:34pm

    I have try to update the theme with envato plugin but it wrote that is no updated available. I got the version 1.0.0.0

    My header crash while i put elementor pro. In my system info it wrote '' neuron builder not compatible'' 

  •   jthiboutot replied privately
  • jthiboutot replied
    February 1, 2023 at 8:23pm

    Could I have a reply please ? 

  •  933
    Neuron replied
    February 2, 2023 at 11:12pm

    Hi,

    Sorry for the late reply,

    I've just checked your site and the Neuron Builder plugin was working alright with the Elementor Pro version, the header, and all content was displaying alright, and there were no errors on the site, can you please take a look at it?

    Feel free to ask for anything you need.

    Kind Regards


  • jthiboutot replied
    February 2, 2023 at 11:22pm

    Here is header scrolling problem 
    I only have this problem when Elementor pro is active 

    Attached files:  Capture d’écran, le 2023-02-02 à 18.21.15.png

  •  933
    Neuron replied
    February 2, 2023 at 11:24pm

    Hi,

    Oh, sorry I didn't notice that, please take a look at it as I've just fixed that issue.

    Feel free to ask for anything you need.

    Kind Regards