Okay
  Public Ticket #3215035
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Closed

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  • Sophia started the conversation

    The last ticket was closed again without providing a solution or fixing the problem. I ask to refund us the money for the Theme (2x) We bought the license a second time because we needed the support, but have not received it until today. I won't describe here again what doesn't work. check the closed tickets yourself. We are very very dissatisfied with the "support" you offer here.

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    If you have already decided not to use the Amartha, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards