Okay
  Public Ticket #3207132
Unresponsive Parent Menu Item
Closed

Comments

  • Skrimbag started the conversation

    Hello, 

    Thanks for the help with activating the theme. 

    I started populating my website with content. Due to design decisions I am using the dropdown sandwich menu ( overlay menu )  an all screen sizes, I created my own custom menu but I cannot make the Parent Item display the Child Items on click. The items itself is clickable because its just a "#" dummy, but it dose not display the sub menu on click, only clicking the Submenu Indicator displays the actual submenu, which sucks, because everyone wants to click the actual Parent Menu Item. 

    Please advice me on this.

    Thanks

    link to my website - https://catalinneag.com/ 

    Attached files:  Screenshot 2023-01-13 182451.png

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Skrimbag replied privately
  •   Neuron replied privately
  •   Skrimbag replied privately
  •   Neuron replied privately
  • Skrimbag replied

    Hello, 

    Thanks for the intervention. That solved the problem for desktop dimensions, but the problem is still active on mobile. I am not sure how to actually modify it for mobile. And also, since the intervention, when I'm on mobile on any Portfolio page, and Portfolio Post, when you try to scroll up or down quickly ( normal finger movement ) the page always jumps to the top, but if you scroll slow it works normally. That's pretty weird. 

    Regarding the other problem: 

    Can a parent menu be responsive, as to unfold the content when you click on it ? Cause right now if you clink on my parent menu item called "Portfolio" it doesn't do anything. You have the click on the actual "dot" to unfold the menu, which is not intuitive. Ca that be solved  ? 

    Thank you ! 

  •  933
    Neuron replied

    Hi,

    Sorry for the late reply,

    I've just fixed all the issues, please take a look at your site now.

    Feel free to ask for anything you need.

    Kind Regards


  • Skrimbag replied

    Hey, 

    Thanks for your intervention so far. 

    The problem for Mobile regarding page dimensions is still active ( see screenshots attached from mobile android and IOS ) . 


    The other problems were solved. 


    Thank you, 

    Attached files:  WhatsApp Image 2023-02-16 at 21.31.46.jpg
      WhatsApp Image 2023-02-16 at 21.33.06.jpg

  • Skrimbag replied

    Hello, 

    Do you have any update regarding the situation ? 

    Thanks.

  •  933
    Neuron replied

    Hi Skrimbag,

    I am very sorry for the late reply, the ticket was marked as solved.

    Can you please try to clear the cache of your browser, or test it on another device, I've just checked it and everything was alright.

    If you still see the issue, can you please record a video of it and attach it here?

    Feel free to ask for anything you need.

    Kind Regards