Okay
  Public Ticket #3183985
refund
Closed

Comments

  • DidierV started the conversation

    hello,

    I purchased the theme  floona which is beautiful on your site but I can not install it at all, everything gives an error.

    do you have an installation gide on how to install the correct file into elementor? if not, I'd like to have a refund because the theme is not installable

    thanks in advice

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Installation video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • vmaker replied

    Hi there, I purchased the same template. It looks great btw! But I am unable to use the Demo imports. What am I doing wrong?

    Also I'm getting error messages such as this one...

    The magic method OCDI\OneClickDemoImport::__wakeup() must have public visibility in /customers/1/b/e/robertdodd.nl/httpd.www/wp-content/plugins/neuron-builder/core/demo-importer/inc/OneClickDemoImport.php on line 130 Warning: Cannot modify header information - headers already sent by (output started at /customers/1/b/e/robertdodd.nl/httpd.www/wp-content/plugins/neuron-builder/core/demo-importer/inc/OneClickDemoImport.php:130) in /customers/1/b/e/robertdodd.nl/httpd.www/wp-admin/includes/misc.php on line 1416 Warning: Cannot modify header information - headers already sent by (output started at /customers/1/b/e/robertdodd.nl/httpd.www/wp-content/plugins/neuron-builder/core/demo-importer/inc/OneClickDemoImport.php:130) in /customers/1/b/e/robertdodd.nl/httpd.www/wp-includes/functions.php on line 6865 Warning: Cannot modify header information - headers already sent by (output started at /customers/1/b/e/robertdodd.nl/httpd.www/wp-content/plugins/neuron-builder/core/demo-importer/inc/OneClickDemoImport.php:130) in /customers/1/b/e/robertdodd.nl/httpd.www/wp-admin/admin-header.php on line 9

    Regards

    Rob

  •  933
    Neuron replied

    Hi @vmaker,

    I've already responded to your ticket, please take a look at it.

    Feel free to ask for anything you need.

    Kind Regards