I bought the theme, and it's been a horrible experience.
The Neuron Core plugin doesn't work with Elementor, I tried deactivating all the plugins one by one, and this gives a problem and disables editing in Elementor, I urgently need a solution or I want a refund, I've been wasting 3 days looking for a solution.
The theme is in its latest version, as is the plugin, without the plugin the template does not work.
I bought the theme, and it's been a horrible experience.
The Neuron Core plugin doesn't work with Elementor, I tried deactivating all the plugins one by one, and this gives a problem and disables editing in Elementor, I urgently need a solution or I want a refund, I've been wasting 3 days looking for a solution.
The theme is in its latest version, as is the plugin, without the plugin the template does not work.
Elementor crashes, asking to enter safe mode.
Attached files: Captura de pantalla 2022-11-28 a la(s) 19.21.14.png
Captura de pantalla 2022-11-28 a la(s) 19.24.44.png
Hi,
Can you please take a look at the following article on how to solve the issue?
- https://docs.neuronthemes.com/article/456-how-to-fix-the-elementor-stuck-on-loading-screen-error
Feel free to ask for anything you need.
Kind Regards
I had already done the steps in that article, and it is not solved, please I need this urgently.
Attached files: Captura de pantalla 2022-11-28 a la(s) 22.00.59.png
We have already accepted the refund you’ve requested through ThemeForest.
Kind Regards