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  Public Ticket #3169372
Error One Click Demo Import
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Comments

  • Mariona started the conversation
    November 17, 2022 at 11:30am
    <p>I try to import Demo Data, and it's failed.</p> <p>This is the message:<br>"An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/main-demo.xml!&nbsp;Reason: 503 - Service Unavailable."</p>
  •  933
    Neuron replied
    November 17, 2022 at 10:12pm

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    - https://neuronthemes.com/bifrost/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Feel free to ask for anything you need.

    Kind Regards


  • Mariona replied
    November 18, 2022 at 8:21am

    Thanks it works!

  •  933
    Neuron replied
    November 21, 2022 at 9:41pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes