My theme broke so I use this as an opportunity to update my website. My current theme Akko broke and I sent an inquiry in for it to get fixed. I uninstalled all my plugins to see if maybe one of the plugins were the cause but they were not.
I tried installing a new plugin instead and it did not work. It keeps telling me to activate it with envato but I don't even have the neuron plugin installed because I had to uninstall it to see if it was the problem. I have the new theme installed, Minimo, but nothing works.
The installation of the new theme works but all of it looks very weird. How can we fix this? Please view the screenshots below. Nothing looks like what I purchased.
It seems that some icons are missing from the installation, that's why this issue is appearing, can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Hey Joel, I was just browsing tickets for a similar error and saw your post -- wanted to alert you that your last post is Public / not hidden by Neuron and would recommend changing your password to WP login because it's visible.
I am very sorry for the late reply, we were not working on the weekend.
I'm seeing that you have the Minimo theme on your dashboard, and these issues are not visible, or if the issue still exists, please attach the URLs so I can take a look at them.
And, @ns-studio, thanks for that report, we've already made that ticket private.
My theme broke so I use this as an opportunity to update my website. My current theme Akko broke and I sent an inquiry in for it to get fixed. I uninstalled all my plugins to see if maybe one of the plugins were the cause but they were not.
I tried installing a new plugin instead and it did not work. It keeps telling me to activate it with envato but I don't even have the neuron plugin installed because I had to uninstall it to see if it was the problem. I have the new theme installed, Minimo, but nothing works.
Please advise.
Best regards,
Joel
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
The installation of the new theme works but all of it looks very weird. How can we fix this? Please view the screenshots below. Nothing looks like what I purchased.
Hi,
It seems that some icons are missing from the installation, that's why this issue is appearing, can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hey Joel, I was just browsing tickets for a similar error and saw your post -- wanted to alert you that your last post is Public / not hidden by Neuron and would recommend changing your password to WP login because it's visible.
Hi Joel,
I am very sorry for the late reply, we were not working on the weekend.
I'm seeing that you have the Minimo theme on your dashboard, and these issues are not visible, or if the issue still exists, please attach the URLs so I can take a look at them.
And, @ns-studio, thanks for that report, we've already made that ticket private.
Feel free to ask for anything you need.
Kind Regards