Hi! I have a problem with my wordpress theme Minimo I recently bought from envato. Neuron Plugin y Envato have diferents license keys and when I do activate the Envato Plugin I dont have acces to the Neuron activation page. The envato server is blocking the connection from my hosting www.antoniaypepa.es.
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
Hi! I have a problem with my wordpress theme Minimo I recently bought from envato. Neuron Plugin y Envato have diferents license keys and when I do activate the Envato Plugin I dont have acces to the Neuron activation page. The envato server is blocking the connection from my hosting www.antoniaypepa.es.
Could you please help me?
some captures from the error
Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
- https://prnt.sc/1b36kdk
Please let me know if you need further help.
Feel free to ask for anything you need.
Kind Regards
Hi I'm having a similar problem with my merope theme bought through Themeforest and not able to get access to support
Hi,
Please make sure you're running the latest version of the Neuron Builder plugin.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-1jMgaVRjzk
Feel free to ask for anything you need.
Kind Regards