We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
i bought this product , and i installed all dependencies for that like elementor and woocommerce and neuron-builder that was in the package.
according to document i create a token and use it, but does not active.
in both localhost and main domain it doesn't work. according to picture i used the token and saved changes but it is still no actived.
Attached files: vvvv.PNG
Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
- https://prnt.sc/1b36kdk
Please let me know if you need further help.
Feel free to ask for anything you need.
Kind Regards
i changed token many time but it didnt work at all
i want to refund the mony ، please remove this product for me and pay back the money by charge my themeforest account or send directlly money to me .
it took too much time to answer the ticket and i bought another themepalate
Hi,
If you have already decided not to use the Asteria Theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards