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  Public Ticket #3150664
Elementor Plugin
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  • TLuna started the conversation

    Hello

    I have tried to update the Elementor and Neuron plugin on my Wp-admin however when I did that It causes a "Site critical error" which meant I couldn't  access Wp-admin for a few days until the plugin were deactivated.

    I also believe there maybe some kind of propagation issues.

    Can someone  make sure that the plugins are compatible with everything and optimize the site. 

    I had to request help from my hosting site to disabled the plugins by going to the the file manager -- wp-content -- plugins and renaming the folders of the plugins in question.

    Since deactivating the plugins they have changed the appearance of the site and I ask that someone look into this so that no  other problems occur when I reactivate the plugins. 

    Thank you.

  •  933
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://we.tl/t-lU1StjCvtx

    Feel free to ask for anything you need.

    Kind Regards