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  Public Ticket #3150545
Unable to install Neuron Builder Plug in
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  • mblanch601 started the conversation

    I receive this error message when attempting to install Neuron Builder into the travlosophy theme

    Installing Plugin: Neuron Builder

    Downloading installation package from https://mysoberlensexpedition.com/wp-content/uploads/2022/10/neuron-builder.zip

    Unpacking the package…

    Installing the plugin…

    The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.

    Plugin installation failed.


  •  933
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://we.tl/t-lU1StjCvtx

    Feel free to ask for anything you need.

    Kind Regards


  • mblanch601 replied

    Good morning - I had to reset my WP site and when I try to re upload travlosophy I get  The following.  I read the fix in themeforrest but still can't figure it out.  Any help would be appreciated.

    Installing theme from uploaded file: logo-logo-conveying-my-cross-c.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

  • mblanch601 replied

    The problem with the style.css has been resolved.  I had to reset wordpress and the neuron builder plugin won't work again.  You had sent a revised version of the plug in the last time this happened via wetransfer but the link has expired - Could you resend?  Thank you.

    This is the error

    Installing Plugin: Neuron Builder

    Downloading installation package from https://mysoberlensexpedition.com/wp-content/uploads/2022/10/neuron-builder-2.zip

    Unpacking the package…

    Installing the plugin…

    The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.

    Plugin installation failed.

    TGMPA v2.6.1

    Return to Required Plugins Installer

  •  933
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://we.tl/t-27l9rhJE9m

    Feel free to ask for anything you need.

    Kind Regards