Bonjour, j'ai acheté le theme Otivar mais un fois installé dans wordpress je n'ai ni le header ni le menu ni le footer rien à part le track mouse du thème je suis sur mac ai-je oublié d'installer quelques choses ? Merci
Hello, I bought the Otivar theme but once installed in wordpress I have neither the header nor the menu nor the footer, nothing except the track mouse of the theme I am on mac did I forget to install a few things? Thanks
The first thing you need to do when you install our theme is to install all the required plugins by the theme, you can find them by going to Dashboard > Appearance > Install Plugins.
Then you have to activate the license, can you please take a look at the following video tutorial on how to activate the License?
After you activate the license, you have to import the demo data, you can do it by going to Dashboard > Neuron > Demo Import, and importing the Main Demo (it includes all the demo pages of the Otivar theme).
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Otivar Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Bonjour, j'ai acheté le theme Otivar mais un fois installé dans wordpress je n'ai ni le header ni le menu ni le footer rien à part le track mouse du thème je suis sur mac ai-je oublié d'installer quelques choses ? Merci
Hello, I bought the Otivar theme but once installed in wordpress I have neither the header nor the menu nor the footer, nothing except the track mouse of the theme I am on mac did I forget to install a few things? Thanks
Hi,
The first thing you need to do when you install our theme is to install all the required plugins by the theme, you can find them by going to Dashboard > Appearance > Install Plugins.
Then you have to activate the license, can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
After you activate the license, you have to import the demo data, you can do it by going to Dashboard > Neuron > Demo Import, and importing the Main Demo (it includes all the demo pages of the Otivar theme).
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Otivar Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Feel free to ask for anything you need.
Kind Regards
Thank you for your time, what are the plugins required by the theme? I can't find Neuron in the extensions like in the video how can I proceed?
Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-lU1StjCvtx
Feel free to ask for anything you need.
Kind Regards
he say me "Enable the Neuron Builder License Verfication through Envato,
the verification will unlock various features of the theme."
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
when I want to activate neuron builder at the top right it says "Sorry, you do not have permission to access this page."
if I give you my wordpress ID and my activation key will you be able to do it for me? I've been on it for 4 hours I'm starting to lose hope :'(
as soon as I want to "activate" or go to the "license" page I receive this
www.ashcom.fr
there is almost nothing on it I wanted to restart at 0 but keeping the menu, header, footer...
in the meantime there is a maintenance page with the WP Maintenance Mode plugin
Hi,
I've already fixed the issue with the license activation, please take a look at it.
Feel free to ask for anything you need.
Kind Regards
Great! what is left for me to do?
it's normal?
I just that..
psl I'm not out of the woods yet
I bought this theme I just want to know how to display the footer and the drop-down menu as in the demo simply
Hi,
1) You need to deactivate the Envato Market plugin, and the license option will be added back to the Dashboard > Neuron > License.
Because when you enable the Envato Market plugin, it gets the priority of the license.
2) You can check the following articles on how to create header & footer templates and how to assign them to the pages.
- https://docs.neuronthemes.com/article/143-how-to-create-a-header
- https://docs.neuronthemes.com/article/147-how-to-create-a-footer
- https://docs.neuronthemes.com/article/142-conditions
Feel free to ask for anything you need.
Kind Regards
thank you for your help I think I should get out of it I'll come back to you in case of problem
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes