Okay
  Public Ticket #3145574
Fatal error
Closed

Comments

  • malhotravarun started the conversation
    October 13, 2022 at 11:59am

    Hi team,

    There is a problem with the theme. It is a fatal error

    /home/customer/www/mylights.co.in/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php on line 36

    The problem seems on the neuron-builder, can you please help? thank you

  •  933
    Neuron replied
    October 13, 2022 at 10:19pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   malhotravarun replied privately
  •  933
    Neuron replied
    October 16, 2022 at 12:05am

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://we.tl/t-lU1StjCvtx

    Feel free to ask for anything you need.

    Kind Regards


  • malhotravarun replied
    October 17, 2022 at 6:24am

    Hello Sir / Mam

    The plugin has been uploaded but the demo is not importing we tried several times. kindly help us to fix these issues.

    .

  •  933
    Neuron replied
    October 18, 2022 at 12:28pm

    Hi,

    I'm seeing that you've managed to import the demo data, is there anything else you need help with?

    Kind Regards