I had to re-install Neuronbuilder and it messed up how my website looks. When I try to edit the website in Elementor, it looks correct, but the CSS doesn't publish correctly.
I would like to go to back to the way my website was before all the neuron builder stuff messed it up.
I was able to solve the issue by updating some elements on the site manually. I purchased a support renewal from Envato because of this issue, but I no longer need it--how can I refund this? (The issue arose because the Neuronbuilder plugin was the wrong version, causing a Fatal Error on my site).
Hello,
I had to re-install Neuronbuilder and it messed up how my website looks. When I try to edit the website in Elementor, it looks correct, but the CSS doesn't publish correctly.
I would like to go to back to the way my website was before all the neuron builder stuff messed it up.
Further examples of what it's supposed to look like versus what the preview looks like/
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hello,
I was able to solve the issue by updating some elements on the site manually. I purchased a support renewal from Envato because of this issue, but I no longer need it--how can I refund this? (The issue arose because the Neuronbuilder plugin was the wrong version, causing a Fatal Error on my site).
Hi,
I don't know what to say about the support refund, I'll talk wit the team and get back to you.
- https://docs.neuronthemes.com/article/345-is-there-a-refund-policy
Feel free to ask for anything you need.
Kind Regards