Okay
  Public Ticket #3135463
Refund request
Closed

Comments

  • flynngaffy started the conversation

    Hi,

    I requested a refund several months ago and didn't receive a reply until today when I left an unfavourable review.

    I would like a full refund on the Bifrost theme I purchased, as promised by the person who replied to the review today, and your money-back guarantee.

    Thank you

  •  933
    Neuron replied

    Hi,

    Can you please tell us the issues you're having with or Bifrost theme, we would love to help you solve these issues?

    If you have already decided not to use the Bifrost, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards