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  Public Ticket #3130061
PiZgKGykLaRoGhmy2N1Qx0WNDAxxiJxg
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Comments

  • gianat90 started the conversation
    September 21, 2022 at 8:31pm

    hi . I have a problem with the demo import. I attach a screenshot 

    1. Install the theme

    2. Install all the plugins

    3. We have generate a token for activation

    4. we have a problem with demo import. The page is empty

  •  933
    Neuron replied
    September 21, 2022 at 10:56pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • gianat90 replied
    September 22, 2022 at 7:32am

    you need user and password? thanks 

  •   gianat90 replied privately
  • gianat90 replied
    September 23, 2022 at 7:04am

    there are news? i need my site. thanks 

  • gianat90 replied
    September 26, 2022 at 1:21pm

    can u answer please? I haven't been able to use my website for 5 days. can you solve it by today? Otherwise, I will be forced to ask for a refund according to the ThemeForest policy. Thanks

    https://themeforest.net/page/customer_refund_policy#not-as-described

  •  933
    Neuron replied
    September 26, 2022 at 1:30pm

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    I'm seeing that you've already imported the demo data, you can find all the demo pages by going to Dashboard > Pages.

    - https://bentostudio.it/

    Is there anything else you need help with?

    Feel free to ask for anything you need.

    Kind Regards