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  Public Ticket #3114691
Elementor and Neuron builder not working
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  • JoseGraphic started the conversation

    The neuron builder is not working when Elementor is activated. How do I make it work? This is the message: 

    Deze plugin kon niet juist geladen worden en is gepauzeerd tijdens herstel mode.

    Een fout van het type E_ERROR werd veroorzaakt op regelnummer 36 van het bestand /home/urbanpar/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php. Foutmelding: Uncaught ReflectionException: Method NeuronModulesThemeBuilderDocumentsSection::get_site_editor_type() does not exist in /home/urbanpar/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /home/urbanpar/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod() #1 /home/urbanpar/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /home/urbanpar/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /home/urbanpar/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class() #4 /home/urbanpar/public_html/wp-content/plugins/elementor/core/common/modules/finder/base-category.php(92): ElementorCoreCommonModulesFinderCategoriesCreate->get_category_items() #5 /home/urbanpar/public_html/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderBase_Category->get_init_settings() #6 /home/urbanpar/public_html/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #7 /home/urbanpar/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php(107): ElementorCoreBaseBase_Object->get_settings() #8 /home/urbanpar/public_html/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderModule->get_init_settings() #9 /home/urbanpar/public_html/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #10 /home/urbanpar/public_html/wp-content/plugins/elementor/core/base/app.php(59): ElementorCoreBaseBase_Object->get_settings() #11 /home/urbanpar/public_html/wp-content/plugins/elementor/core/base/app.php(36): ElementorCoreBaseApp->get_components_config() #12 /home/urbanpar/public_html/wp-content/plugins/elementor/core/common/app.php(153): ElementorCoreBaseApp->print_config() #13 /home/urbanpar/public_html/wp-includes/class-wp-hook.php(307): ElementorCoreCommonApp->register_scripts() #14 /home/urbanpar/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #15 /home/urbanpar/public_html/wp-includes/plugin.php(476): WP_Hook->do_action() #16 /home/urbanpar/public_html/wp-admin/admin-header.php(118): do_action() #17 /home/urbanpar/public_html/wp-admin/plugins.php(605): require_once('/home/urbanpar/...') #18 {main} thrown

  •  933
    Neuron replied

    Hi,

    We've already released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugins and you'll see the update button there.

    If you can't see the update there, go to Dashboard > Updates > Check for updates.

    https://neuronthemes.com/neuron-builder/changelog/

    Feel free to ask for anything you need.

    Kind Regards


  • JoseGraphic replied

    Hi, Thanks for your reply only there is no update available in the dashboard or at the plug-ins. Can I donwload this version somewhere and upload it manually?

  •  933
    Neuron replied

    Hi JoseGraphic,

    I've added the latest version of the Neuron Builder plugin in this link, please install it.

    https://we.tl/t-3XDBriYLW8

    Feel free to ask for anything you need.

    Kind Regards


  • Cleverlake replied

    Hello,

    Same problem here, fixed with version 1.0.6.0 of Neuron Builder.

    Error details

    E_ERROR on line 36 in file /sitedomain/wp-content/plugins/neuron-builder-1.0.5.1/modules/theme-builder/documents/theme-document.php. Error message: Uncaught ReflectionException: Method get_site_editor_type does not exist in /sitedomain/wp-content/plugins/neuron-builder-1.0.5.1/modules/theme-builder/documents/theme-document.php:36

    Stack trace: #0 /sitedomain/wp-content/plugins/neuron-builder-1.0.5.1/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod(‘get_site_editor…’) #1 /sitedomain/wp-content/plugins/neuron-builder-1.0.5.1/modules/theme-builder/documents/theme-document.php(56): Neuron\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc() #2 /sitedomain/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): Neuron\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() #3 sitedomain/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\


    Thanks and regards,


  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes