Hello, when I install Elementor Update (3.7.1), the Neuron Builder stops working properly and causes errors. How do I get the latest version, no new update is displayed in the plugin overview? Kind regards Thorsten Bergmann
We've already released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugins and you'll see the update button there.
If you can't see the update there, go to Dashboard > Updates > Check for updates.
Unfortunately, the error is not fixed, when I try to edit a page, the widget panel no longer loads (look at the screenshot). If I switch off the Neuron Builder, it works again. What should I do?
Hello, when I install Elementor Update (3.7.1), the Neuron Builder stops working properly and causes errors. How do I get the latest version, no new update is displayed in the plugin overview?
Kind regards Thorsten Bergmann
Hi,
We've already released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugins and you'll see the update button there.
If you can't see the update there, go to Dashboard > Updates > Check for updates.
- https://neuronthemes.com/neuron-builder/changelog/
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just updated the Neuron Builder plugin on your site, please take a look at it.
Feel free to ask for anything you need.
Kind Regards
Unfortunately, the error is not fixed, when I try to edit a page, the widget panel no longer loads (look at the screenshot). If I switch off the Neuron Builder, it works again. What should I do?
Kind regards
Hi,
Please take a look at the following article on how to fix it.
- https://docs.neuronthemes.com/article/457-how-to-fix-elementor-widget-panel-not-loading
Feel free to ask for anything you need.
Kind Regards
Yes thanks, the addon was the problem. I uninstalled it and now everything works.
Kind Regards
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes