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  Public Ticket #3106016
header and footer not working
Closed

Comments

  • Kasey Bartelt started the conversation
    August 17, 2022 at 5:54pm

    Hello there,

    My header and footer are not working. When i reached out to Godaddy (who we host through) they told me that the theme and the plugins are not working correctly. I was wondering if you are able to help me figure out why it is not working correctly. 

    Kasey

  •  1,001
    Neuron replied
    August 18, 2022 at 9:33am

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Kasey Bartelt replied privately
  • Kasey Bartelt replied
    August 19, 2022 at 5:24pm

    Hello? 

    The MMG website it still not working for the banner but the RHA one is not working. Can you please help. 

  •  1,001
    Neuron replied
    August 22, 2022 at 11:20am

    Hi Kasey,

    I am very sorry for the late reply, we were not working on the weekend.

    I can't reach your site, can you please take a look at it?

    - https://ibb.co/njYRnkK

    Feel free to ask for anything you need,

    Kind Regards


  • Kasey Bartelt replied
    August 22, 2022 at 2:03pm

    Hi! 

    Yes that one is currently working but the MMG (second login below) one is not, can you please fix that header?

    Thanks

  • Kasey Bartelt replied
    August 22, 2022 at 5:44pm

    Nevermind, I was able to fix them both. 

    thanks though

  •  1,001
    Neuron replied
    August 22, 2022 at 8:54pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes