Recently purchased template on themeforest and the Neuron builder plugin included is 1.0.4. Can I get the 1.0.6 version to start a new install? the included version is throwing errors and not allowing me to use the template.
- for now I have reverted Elementor to 3.6.8
- I am now having trouble activating Neuron builder.
nothing happens after clicking `Save Changes` after inputing the Envato Personal API Token. Is there an another step to this?
The page is telling me to
`Enable the Neuron Theme License Verification through Envato`
We've already released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugins and you'll see the update button there.
If you can't see the update there, go to Dashboard > Updates > Check for updates.
Same here. Old version of Neuron Builder and cannot activate it.
P.s: Old version (1.0.4) has fatal error with Elementor, I just modify code to make it works, incredible! Where I can find new version? It will work or not?
Just partially solved tweaking a little bit with the code. Inside the theme directory you have /inc directory and a file called plugins.php. Inside that file I found the url to download and install new Neuron version (1.0.6) that works with elementor.
It makes me also activate Neuron and import demo content (but just for a limited time, then I need to activate again. I've read a lot of problem with new update and I don't understand why you don't link directly the url to download new version that can help to avoid some problem. Simple and quick.
Waiting for an update as soon as possible to resolve other problems Neuron has.
I have the same problem. Trying to install Neuron builder plugin by myself (wasn't requested by the theme, by the way) and also get a fatal error. I would also like to try the newest version. And I'm also having the travelosophy theme.
Recently purchased template on themeforest and the Neuron builder plugin included is 1.0.4.
Can I get the 1.0.6 version to start a new install? the included version is throwing errors and not allowing me to use the template.
- for now I have reverted Elementor to 3.6.8
- I am now having trouble activating Neuron builder.
nothing happens after clicking `Save Changes` after inputing the Envato Personal API Token. Is there an another step to this?
The page is telling me to
`Enable the Neuron Theme License Verification through Envato`
This option does not exist in Envato.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Im on a timeline. I will wait for a couple more hours for a fix and if not I will request refund.
I got another template.
I would like to request refund.
Hi,
We've already released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugins and you'll see the update button there.
If you can't see the update there, go to Dashboard > Updates > Check for updates.
- https://neuronthemes.com/neuron-builder/changelog/
Feel free to ask for anything you need.
Kind Regards
Yes you did update it.
but did u update whats available for download on themeforest?
because the included plugin errors out from the start because of elementor version.
where do i initiate refund?
Hi,
If you have already decided not to use the Travelosophy theme, of course, we'll accept the refund.
I can attach here the latest version of the Neuronn Builder plugin because it can be a server issue that is not showing the update on the Dashboard.
Feel free to ask for anything you need.
Kind Regards
Same here. Old version of Neuron Builder and cannot activate it.
P.s: Old version (1.0.4) has fatal error with Elementor, I just modify code to make it works, incredible! Where I can find new version? It will work or not?
Hi,
Can you please create a new ticket, so we can help you?
Feel free to ask for anything you need.
Kind Regards
Just partially solved tweaking a little bit with the code. Inside the theme directory you have /inc directory and a file called plugins.php. Inside that file I found the url to download and install new Neuron version (1.0.6) that works with elementor.
It makes me also activate Neuron and import demo content (but just for a limited time, then I need to activate again. I've read a lot of problem with new update and I don't understand why you don't link directly the url to download new version that can help to avoid some problem. Simple and quick.
Waiting for an update as soon as possible to resolve other problems Neuron has.
I have the same problem. Trying to install Neuron builder plugin by myself (wasn't requested by the theme, by the way) and also get a fatal error. I would also like to try the newest version. And I'm also having the travelosophy theme.
Hi,
I've put the latest version of the plugin in the following link, please download it.
- https://we.tl/t-fBS0vcQ8s7
Feel free to ask for anything you need.
Kind Regards