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Okay
  Public Ticket #3102734
Can'y install
Closed

Comments

  •  2
    dariomerlodesign started the conversation
    August 12, 2022 at 10:08am

    Hello, I have a problem with the installation. When I'm doing the 2° part of the Theme Setup it stops and I see a message error. That block all the website. To enter again in WP I have to delete (from cpanel) Envato plugin or Neuron Builder...

    What I have to do?

    Versione di WordPress 6.0.1
    Versione PHP 7.3.9


    many thanks

  •  949
    Neuron replied
    August 12, 2022 at 10:23am

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •  2
    dariomerlodesign replied
    August 12, 2022 at 1:56pm

    Hi, sure.

    [email protected]
    ilmerlohapersoilbecco


  •   dariomerlodesign replied privately
  •   Neuron replied privately
  •  2
    dariomerlodesign replied
    August 17, 2022 at 10:15am

    Hi, done, now you can log in.

    thnk

  •   Neuron replied privately