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  Public Ticket #3100150
Installation error
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Comments

  • ivanestupina started the conversation

    hello, 

    I try to install theme on my website but when I activate 'Neuron Builder' on it shart showing a critical error. I attached the error text here. Can you please help me? I also tried to do it 2-3 times still the same 

  •  933
    Neuron replied

    Hi,

    Can you please take a look at the following article on how to fix the error?

    https://neuronthemes.com/how-to-fix-cannot-modify-header-information/

    Feel free to ask for anything you need.

    Kind Regards


  •   ivanestupina replied privately
  •   ivanestupina replied privately
  •   Neuron replied privately
  •   ivanestupina replied privately
  • ivanestupina replied

    I can understand you are a busy person but try to reply in some hours please

  • ivanestupina replied

    Seems like my ticket is not valuable and I am wasting my time here :(

  •   Neuron replied privately
  • ivanestupina replied

    Hello,

    Yes is already installed but when I activate it website shows critical error 

  •   Neuron replied privately
  • ivanestupina replied

    I added new version but still have some errors 

  •   Neuron replied privately
  • ivanestupina replied

    Not sure it shows on some pages randomly. I tried to setup menu when I click on save, page shows me the same and also menu is not visible can you please confirm why?

    I also setup menu location to primary menu 

  •  933
    Neuron replied

    Hi,

    Please take a look at the following video tutorial about the header template.

    Video tutorial.

    The menu you created needs to be added also in the header template, so the above video tutorial explains how to do it.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Nikaia Theme.

    Feel free to ask for anything you need.

    Kind Regards