I cannot activate my license - I have followed all the steps exactly every time. I get stuck on the following image and it doesn't click through to activate the theme. Please help - site is totally down.
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the license activation issue, but to do that, I had to deactivate all plugins to make sure that there's not any error running, please go and activate your plugins now.
I am sorry to be a pain but - it appears to have happened again. Can you please take a look as the license will not activate again and I cannot get the maintenance mode to work through Elementor - my front page is just a default Wordpress page
Minor update - I appear to have fixed the Maintenence mode issue by installing a cache plugin clearing and reloading the site - appears to have worked but if you could check that would be great :) I really do appreciate all your help :)
I think all we need is the license activating again and we are good to go :)
I cannot activate my license - I have followed all the steps exactly every time. I get stuck on the following image and it doesn't click through to activate the theme. Please help - site is totally down.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Any updates please? We are waiting to redevelop our site :)
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the license activation issue, but to do that, I had to deactivate all plugins to make sure that there's not any error running, please go and activate your plugins now.
Feel free to ask for anything you need.
Kind Regards
Hello again,
I am sorry to be a pain but - it appears to have happened again. Can you please take a look as the license will not activate again and I cannot get the maintenance mode to work through Elementor - my front page is just a default Wordpress page
And.. thank you for your previous help :)
Minor update - I appear to have fixed the Maintenence mode issue by installing a cache plugin clearing and reloading the site - appears to have worked but if you could check that would be great :) I really do appreciate all your help :)
I think all we need is the license activating again and we are good to go :)
Just bumping this guys - license is still not activating
Hi,
I've just updated the Neuron Builder plugin to the latest version, and now the license is activated.
Please let me know if you still need help with anything else.
Feel free to ask for anything you need.
Kind Regards
Installing Plugin: Neuron Builder does not install.
Hi,
Please take a look at the following article on how to solve it.
- https://www.wpbeginner.com/wp-tutorials/how-to-fix-destination-folder-already-exists-error-in-wordpress/
Feel free to ask for anything you need.
Kind Regards