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So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Hi there,
I am facing and issue where Portfolio items and settings won't save when adding a new Portfolio post - what am I doing wrong here?
Thanks
Hi,
I'm sorry for the late reply, it's the weekend and we're working only part-time.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi there,
how do you want me to Share the WP-Admin Login?
thanks,
Dennis
Hi,
I'm sorry for the late reply, somehow I've missed your ticket.
Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards