Okay
  Public Ticket #3088612
Portfolio settings and items won't save
Closed

Comments

  • everyday_prod started the conversation
    July 21, 2022 at 11:06am

    Hi there,

    I am facing and issue where Portfolio items and settings won't save when adding a new Portfolio post - what am I doing wrong here?
    Thanks

  •  933
    Neuron replied
    July 24, 2022 at 11:31am

    Hi,

    I'm sorry for the late reply, it's the weekend and we're working only part-time.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • Dennis replied
    July 24, 2022 at 1:15pm

    Hi there,


    how do you want me to Share the WP-Admin Login?


    thanks,


    Dennis 

  •   Neuron replied privately
  •   everyday_prod replied privately
  •   Neuron replied privately
  •   everyday_prod replied privately
  •  933
    Neuron replied
    August 4, 2022 at 9:26am

    Hi,

    I'm sorry for the late reply, somehow I've missed your ticket.

    Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.

    Bifrost Theme Version 2.2.2
Neuron Core Plugin 2.1.6

    You can update the theme directly on your dashboard, via the plugin below: 

    - https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards