We’re migrating to our new support system at https://support.neuronthemes.com/ please create an account and submit all new support tickets there to ensure faster and more efficient assistance.
Somehow, the latest version of the Neuron Builder plugin was not included in the package that you've installed, so I've just updated it and the license is activated now.
This is really frustrating now.. every step is covered.. now it is stuck here.. it taking hours for a basic set up .. your API is not getting hit.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Any update on this ?
Hello ?
This is really frustrating now.. every step is covered.. now it is stuck here.. it taking hours for a basic set up .. your API is not getting hit.
Hi,
Somehow, the latest version of the Neuron Builder plugin was not included in the package that you've installed, so I've just updated it and the license is activated now.
Feel free to ask for anything you need.
Kind Regards