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  Public Ticket #3080880
Demo Import
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Comments

  • nicolaslamy started the conversation

    Hello, 

    1/I have import demo like the tutorial but i don't see any demo page (see the first attachment)

    2/ In my pages, before the demo visual i have a big block with all demo(see the second attachment), how can i hide it ? 
    Thank you! 

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend, and currently, I'm on holiday, so please expect a delay in response.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • nicolaslamy replied

    Hi! 
    No problem! 

    My wp-admin is: studioinko
    Thanks! 

  •  933
    Neuron replied

    Hi,

    Sorry if I wasn't clear, with the wp-admin I meant the login information (username and password), you can also create an account for me using our email: [email protected]

    Feel free to ask for anything you need.

    Kind Regards


  •   nicolaslamy replied privately
  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response.

    It seems the demo was imported somehow, but not in the correct way.

    Can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards


  • nicolaslamy replied

    Hi, 
    Can you save "Coming soon" please. 

    Thank you, 
    Then, you can reset it.

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend, and I was on holiday, I'll try to cover as much as possible from now.

    I've just reset the site and re-imported the demo data, also the Coming Soon template, please take a look at it now.

    Feel free to ask for anything you need.

    Kind Regards


  • nicolaslamy replied

    Hi, 
    Thank you, but look my first comment, problems are still here.

    Thanks.

  •  933
    Neuron replied

    Hi,

    I've just taken another look at your site, I saw that you've set almost all the pages to draft, and I couldn't find the main homepage of the demo, have you deleted it?

    The header on some pages that were published seems to be alright, can I please re-import the Main Home page?

    Feel free to ask for anything you need.

    Kind Regards


  • nicolaslamy replied

    Hi, 
    It's ok i resolved my problem! Thanks a lot for your help! 

    Have a good day. 
    Thanks

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes