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  Public Ticket #3078790
License verification
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Comments

  •  1
    Álvaro Medina started the conversation

    I'm trying to activate the Neuron License but when I get to the licence verification part I paste the Envato API Personal Token, click save changes and nothing happens, it doesn't show me the successful message mentioned in the "Activate the License" article. I need help with this issue because I haven't been able to use all the features offered by the theme.

  •  1
    jmckusick replied

    The plugin that comes with theme is outdated. I had to manually install the Neuron plugin that came with the theme and then update the neuron plugin in wordpress. The Envato API activation now works! Hope this helps!

  •  1
    Álvaro Medina replied

    Thank you so much for your answer! Where can I find the plugin? 

  •  933
    Neuron replied

    Hi,

    You can find the plugin in the theme package, or you can find it at WordPress dashboard > Appearance > Install Plugins.

    If you can't do it by yourself, you can provide me with your wp-admin and I'll update it.

    Feel free to ask for anything you need.

    Kind regards


  •  1
    Álvaro Medina replied

    Hello, thanks for your reply,

    I searched on wordpress under "neuron" and "neuron builder" but there were no results, I also looked for it on the theme package but in the plugins folder I only found the revslider plugin. Can you tell me the location on the zaragoza package?

    Thanks! 

  •   Neuron replied privately
  •   Álvaro Medina replied privately
  •   Neuron replied privately