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  Public Ticket #3072235
License Verification problem
Closed

Comments

  • niveg started the conversation
    June 25, 2022 at 1:45pm

    I have installed the Floona theme, and now that I want to activate the license, it doesn't work for me... I add the API code, and when I click on "saves changes" nothing happens...

  •  871
    Neuron replied
    June 27, 2022 at 7:59am

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   niveg replied privately
  • niveg replied
    June 27, 2022 at 1:04pm

    I already sent you my data in a private message, it is the first time that I do this, has it arrived well?

  •  871
    Neuron replied
    June 27, 2022 at 3:59pm

    Hi,

    Yes, I have your admin details, but can you please also attach the URL of your site?

    Feel free to ask for anything you need.

    Kind Regards


  •   niveg replied privately
  •   niveg replied privately
  •  871
    Neuron replied
    June 28, 2022 at 12:41pm

    Hi,

    I've just installed a fresh copy of the Neuron Builder plugin to your site, and the license is activated.

    Feel free to ask for anything you need.

    Kind Regards