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  Public Ticket #3070866
Media Gallery Error
Closed

Comments

  • mosegas started the conversation
    June 23, 2022 at 10:50am

    Hi, 

    attached you the screenshot of my current Home page with two error messages.. how do I fix that?

    Thank you!

  •  1,002
    Neuron replied
    June 27, 2022 at 7:42am

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • mosegas replied
    June 27, 2022 at 9:41am

    Hi,

    currently I am working on a version of the site that is locally saved on my computer. I dont think, you can access that, can you?

    https://localhost/wp-test/wordpress-6.0-de_DE/wordpress/?preview_id=7145&preview_nonce=3265f20a0b

  • mosegas replied
    June 27, 2022 at 11:53am

    Hello? Could you please help me with this issue?

    Thanks!

  •  1,002
    Neuron replied
    June 28, 2022 at 11:50am

    Hi,

    Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.

    Bifrost Theme Version 2.2.2
Neuron Core Plugin 2.1.6

    You can update the theme directly on your dashboard, via the plugin below: - https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards