I can't get completed the Neuron licence validation process. I've copy&paste the token, click "save changes" ... but nothing happened. I don't have any success message (tried several times, and recreate few token)
I've managed my issues with SVG icons, so all is now OK
Regarding the Proofing Gallery functionality, it looks like I've to create a .zip file with all the images in it, and have add a link to this archive to have the download process enable (using the Download button). The download process is not based on "selected" images (that could have been done on the Client side for example)
Hi Team
I can't get completed the Neuron licence validation process. I've copy&paste the token, click "save changes" ... but nothing happened. I don't have any success message (tried several times, and recreate few token)
Token is setup as :
This token has access to:
Can you pls help
tx
You can close my ticket,
I've done a reset of my WP and tried a clean install... and it's ok now
Best,
Laurent
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Very glad to know that you've managed to solve it
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi
u're welcome
I'm still testing on a test domain
I just have some issues with SVG icons. I've installed SVG support plugin before the theme installation, but I still have some icons issues
Card and mobile menu are not working properly . Do you want me to open a new ticket with this ?
and finally, regarding proofing gallery, do I need to add Whizzy plugin and install it with flora theme ?
thx
Laurent
Hi Laurent,
1) Can you please attach a screenshot of the issue?
2) No, you don't need to use any other plugins, you can do it only if you want.
Feel free to ask for anything you need.
Kind Regards
Hi
Thx for your reply
I've managed my issues with SVG icons, so all is now OK
Regarding the Proofing Gallery functionality, it looks like I've to create a .zip file with all the images in it, and have add a link to this archive to have the download process enable (using the Download button). The download process is not based on "selected" images (that could have been done on the Client side for example)
am I right ?
Best,
Laurent
Hi,
I am very sorry for the late reply, we were not working on the weekend.
The client can download any image that was added to the Proofing Gallery, even if he hasn't selected it to the "Approved" images.
Feel free to ask for anything you need.
Kind Regards