Okay
  Public Ticket #3061943
Demo is not importing
Closed

Comments

  •  1
    Gosia89444785865 started the conversation

    It is not possible to import demo. It shows only one demo.

  •  871
    Neuron replied

    Hi,

    All of the Akko theme demo pages are grouped in the Main Demo group, so you have to import the Main Group, and then all of the demo pages will be imported to your site.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Akko Theme.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    Gosia89444785865 replied

    I've clicked on import bu nothing is happening. Other buyers had the same issue.

  •  871
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Gosia89444785865 replied privately
  •  871
    Neuron replied

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
    Script execution time: max_execution_time = 400
    Number of input variables: max_input_vars = 4000
    

    If you don’t have access to the php.ini file, you can add the following values to your .htaccess file:

    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M
    

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  •   Gosia89444785865 replied privately
  •   Gosia89444785865 replied privately
  •  871
    Neuron replied

    Hi,

    Please take a look at the following article, find the section that explains how to edit the "htaccess" file, and then do the changes that the article recommends, I believe that there's the issue.

    https://neuronthemes.com/what-is-error-500-and-how-to-fix-it-in-wordpress/

    Feel free to ask for anything you need.

    Kind Regards