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  Public Ticket #3061708
Theme broke Elementor
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Comments

  •  1
    l3aco started the conversation

    Your builder is incompatible with elementor. There has been no response on our ticket from last Wednesday? 

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    We've just checked the compatibility between Neuron Builder and Elementor, and everything seems to be compatible, so no errors were running on our end.

    Can you please describe the issue that you're having, so we can help you there?

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    l3aco replied

    It is not compatible when the builder is deactivated elementor's templates show up. This has been told to you several times.

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards