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  Public Ticket #3061575
Demo import issue
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  • ykaro started the conversation

    Hi,

    I have a problem with demo import. When I go to demo import (using  Neuron option) it onlys appears one demo (see image attached). I want to use this template https://neuronthemes.com/travelosophy/ that I supossed is on the demo option.

    Thanks in advacnce

    Attached files:  Demo-Import-Onmywall-—-WordPress.png

  •  869
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   ykaro replied privately
  •  869
    Neuron replied

    Hi,

    There seems to be a server issue that the image at the demo importer is not working. I was going to import the demo on your site, but I saw that you already have some content that you've created by yourself, so I was not sure if you want to import the demo.

    About the only demo appearing at Dashboard > Neuron > Demo Import, all of the Travelosophy theme demo pages are grouped in the Main Demo group, so you have to import the Main Group, and then all of the demo pages will be imported to your site.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Travelosophy Theme.

    Feel free to ask for anything you need.

    Kind Regards


  • ykaro replied

    Hi

    Thanks for your help. I don´t know what is the problem but when I click on "demo import" nothing happens :(

    Another question: the "demo import" would delete the posts that are already published?

  •  869
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    No, the demo importer won't delete anything that you've published.

    Can I please log into your site and import the demo data?

    Feel free to ask for anything you need.

    Kind Regards


  • ykaro replied

    Hi,

    Yes, if you could fix it uploading the demo it would be perfect :)

    Thank you very much!

  •  869
    Neuron replied

    Hi,

    I've just imported the demo data to your site, please take a look at it now.

    Feel free to ask for anything you need.

    Kind Regards


  • ykaro replied

    OMG thank you!!

    Last question: how could I get the same slider here https://neuronthemes.com/travelosophy/

    Thanks again

  •  869
    Neuron replied

    Hi,

    Oh, sorry I've missed that section, I've just fixed it, please take a look at the homepage now.

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • ykaro replied

    Wow! now is perfect!

    Thank you very much for helping me!

  •  869
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • ykaro replied

    I have another question. Is about the single post: https://neuronthemes.com/travelosophy/we-took-an-rv-to-travel-through-north-america-in-fall/

    How can I applied the same style? I have seen the elementr template and there is one "single post" template but how could I applied to all the posts that are already online?

    And how could I set the big picture at the beggining of the post? I've tried with the "hero image" option but It doesn´t work.

    Thanks again!

  •  869
    Neuron replied

    Hi,

    You can copy the style of that single item that is already imported to your site and paste it inside the single post template and it will be applied to all the blog post items.

    Please check the following video tutorial about the single post template.

    Feel free to ask for anything you need.

    Kind Regards


  • ykaro replied

    Hi again. Thanks for helping but I can´t find the stemplate/module

    I would like to use the hero image as this post https://neuronthemes.com/travelosophy/we-took-an-rv-to-travel-through-north-america-in-fall/

    I can´t find the single post template with sidebar.

    Thanks a lot

  •  869
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can I log into your site, and I will add it to the single post template with the sidebar, and apply it to the entire blog posts.

    Feel free to ask for anything you need.

    Kind Regards


  • ykaro replied

    Yes of course, you can log in to check.

    But it would be great if you could check aobut the hero image of youur demo too because I can`t find it

    Thnaks again!

  •  869
    Neuron replied

    Hi,

    I've just added that hero style to your single post template, please take a look at it and tell me if everything is alright.

    Feel free to ask for anything you need.

    Kind Regards