Okay
  Public Ticket #3046808
Can't verify the license
Closed

Comments

  • teodorgatu started the conversation

    When I put the Envato API on the verification field, nothing happens. Only a refresh.

  •   teodorgatu replied privately
  •  933
    Neuron replied

    Hi,

    I'm sorry for the late reply,

    I saw that you were not running the latest version of the Neuron Builder plugin, it seems that somehow it wasn't included in the package that you've installed.

    So I've just updated it on your site and now the license is activated.

    Feel free to ask for anything you need.

    Kind Regards


  •  933
    Neuron replied

    Hi,

    Is everything alright now, do you still need help with anything?

    We also saw that you've left a one-star rate on the item, but I think that now we can change that rate from one-star to five-star, as now the issues are gone.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know on working with the Neuron Builder and Kotona Theme.

    Feel free to ask for anything you need.

    Kind regards


  • teodorgatu replied

    How do I modify this section?

    3364525073.png

    When I click on it, it appears like this:

    7730647723.png


  •  933
    Neuron replied

    Hi,

    Please go to Dashboard > Saved Templates > and search for the following templates In the attached screenshot.

    https://ibb.co/d0xbx9q

    These templates are linked on the App Landing demo, so the changes that you'll make on these templates will appear on the page.

    They are displayed on the page via the Tabs widget, you can see that each of the tabs has a shortcode, and these shortcodes are of the templates.

    https://ibb.co/3pvPdrN

    Feel free to ask for anything you need.

    Kind Regards


  • teodorgatu replied

    I modify it from Saved Templates but on the front end appears the code.

    4936386367.png


  •  933
    Neuron replied

    Hi,

    That's because the shortcode may have changed, so please go to the template that you've modified and grab its shortcode, and place it on the tabs element.

    https://ibb.co/NTKpfLg

    - https://ibb.co/3pvPdrN

    Feel free to ask for anything you need.

    Kind Regards