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  Public Ticket #3027188
Elementor Infinite loading screen conflict with Neuron Core Plugin
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  • Aweb-Digital started the conversation

    Hi

    Having Elementor conflict with Neuron Core Plugin on Amartha Theme.

    Already read about that there is an update for Neurone Core Plugin, on some other thread (https://neuronthemes.ticksy.com/ticket/3026040/). And the solution you gave there doesn't work for me. 

    There is no auto update options for Neurone Core Plugin.
    So I'm asking you to send the installation zip to me or share a link with other customers somehow, so we can update the core.

    This is an urgent issue for me because client can't update pages and products with ease on a daily basis. 

    Thanks in advance
    Tomi

  •  933
    Neuron replied

    Hi Tomi,

    There seems to be a conflict between Elementor's latest version and the Neuron Core plugin, so can you please downgrade the Elementor version until we release the update of the Neuron Core plugin?

    You can downgrade it by going to Dashboard > Elementor > Tools > Version Control.

    Feel free to ask for anything you need.

    Kind Regards


  •  933
    Neuron replied

    Hi,

    We're so sorry that the update took this long to be released, but we're happy to announce that now it's finally out.

    So please make sure that you're running the latest Amartha theme and Neuron Core plugin version.

    Amartha Theme Version 1.2.0
    Neuron Core Version 1.0.1

    You can update the theme directly on your dashboard, via the plugin below:

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards