I have opened a ticket over 4 days ago and I have not gotten a response as of yet. Are private tickets not answered at the same as public tickets? The product title, price, description, etc are broken. EVerything related to woo-commerce is broken.
I have been waiting on a response on my ticket for over a week. Nothing has been done about it. I would prefer if replies are made here as private tickets are not treated with any priority.
I have opened a ticket over 4 days ago and I have not gotten a response as of yet. Are private tickets not answered at the same as public tickets? The product title, price, description, etc are broken. EVerything related to woo-commerce is broken.
Hi,
I'm seeing that we've already responded to that ticket, but we weren't working at the weekend.
Feel free to ask for anything you need.
Kind Reagrds
The response was posted on Sunday
I have been waiting on a response on my ticket for over a week. Nothing has been done about it. I would prefer if replies are made here as private tickets are not treated with any priority.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please check your ticket, I've already responded to that.
Feel free to ask for anything you need
Kind Regards
Hi can I get a response it has been 2 days on my ticket?
Hi,
We've already responded to your ticket.
Feel free to ask for anything you need.
Kind Regards