I have some problems installing the theme. I tried to import the main demo but it appears the following text: To unlock the demo importer, please activate your license by clicking at the top right button.
I'm seeing many errors in your site, can I reset it and start from scratch with theme activation and demo importer?
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted. If you have any, please attach the URL here so I can save it on my device and then import it also.
I tried to reset your site but had no luck, can you please check the following article on how to do it, so then I can log into your site to import the demo correctly.
I'm seeing that you've removed the Travelosophy theme (or it was deleted after the reset), can you please re-install it also the Neuron Builder plugin so then I can import the demo data for you.
I have some problems installing the theme. I tried to import the main demo but it appears the following text: To unlock the demo importer, please activate your license by clicking at the top right button.
I activate the licence but the problem continue.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I'm seeing many errors in your site, can I reset it and start from scratch with theme activation and demo importer?
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted. If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
There's no problem at all. I'm just started and I don't have important information.
Thanks for the help.
Hi,
I tried to reset your site but had no luck, can you please check the following article on how to do it, so then I can log into your site to import the demo correctly.
- https://blog.hubspot.com/website/reset-wordpress
Feel free to ask for anything you need.
Kind Regards
I just reset the site. Can you please try to import the demo now?
Hi,
I'm seeing that you've removed the Travelosophy theme (or it was deleted after the reset), can you please re-install it also the Neuron Builder plugin so then I can import the demo data for you.
- https://ibb.co/1mTrW3m
Feel free to ask for anything you need.
Kind regards
Ok. I already re-installed it.
Regards
Hi, There is any news about this?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just imported the demo data on your site, can you please take a look at it now?
Feel free to ask for anything you need.
Kind Regards
Hi! I saw it. Thank you so much for your help!
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes