So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
The theme is updated to the version indicated. I tried to install the Evanto Api plugin but without success. Page 403 appears. I don't understand what the problem is, in your opinion?
There seems to be a conflict between Elementor's latest version and the Neuron Core plugin, so can you please downgrade the Elementor version until we release the update of the Neuron Core plugin?
You can downgrade it by going to Dashboard > Elementor > Tools > Version Control.
Hi, the problem of nav menu not working is not within Elementor. the problem is that once the page is published from my phone it is not clickable. i did multiple tests on various devices and it doesn't work on the phone but only inside Elementor.
If you go to the following link from your mobile device you will see that it does not work!
When I browse the page on my mobile phone, I can't open the nav menu. Help me, please.
Hi Lisa,
Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below: - https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Hi Lisa,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.
Feel free to ask for anything you need.
Kind Regards
Hi Lisa,
I'm so sorry for the late reply.
There seems to be a conflict between Elementor's latest version and the Neuron Core plugin, so can you please downgrade the Elementor version until we release the update of the Neuron Core plugin?
You can downgrade it by going to Dashboard > Elementor > Tools > Version Control.
Feel free to ask for anything you need.
Kind Regards
Hi, I did what you recommend. The problem persists in generating api from the plugin in envato. I attach screen .
Furthermore, from mobile the nav menu still does not work.
I've tried multiple times, but it doesn't work.
Sorry for the inconvenience but I don't understand how to solve the problem.
thancks
Hi Lisa,
I'm so sorry for the late reply, somehow I've missed your ticket.
I've just rolled back the Elementor version and now the Nav Menu is working, I'll let you know as soon as the update is released.
- https://ibb.co/Sf8vsvV
Feel free to ask for anything you need.
Kind Regards
Hi, the problem of nav menu not working is not within Elementor. the problem is that once the page is published from my phone it is not clickable. i did multiple tests on various devices and it doesn't work on the phone but only inside Elementor.
If you go to the following link from your mobile device you will see that it does not work!
https://nadiarossipittrice.com/home-nadia-rossi
i'm sorry if i insist but i can't solve the problem.
Thank you