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  Public Ticket #2985107
Demo Content
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  • Marc Dietenmeier started the conversation

    Hello
    We bought the bifrost theme today. The theme is installed, all required plugins are loaded. I tried to load the demo content via the Oneclick Importer. The empty pages, menus and portfolios are loaded, but unfortunately no media. The importer ist ready after around 3 seconds. So right now I'm still seeing a blank page. https://test.fotografie-jakobs.de 
    Do you have a tip for me? How can I reload the images?
    Thanks for your support
    Many greetings
    Marc Dietenmeier

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.

    Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.

    So, if you want to import the demo with images included, please provide me with your wp0admin, I'll import them.

    Feel free to ask for anything you need.

    Kind Regards


  •   Marc Dietenmeier replied privately
  •   Neuron replied privately