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  Public Ticket #2969578
Updates not showing on mobile devices
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Comments

  • Violette started the conversation

    My updates to designing my website pages are not showing on Ipads or phones... only desktops. 

  •  933
    Neuron replied

    Hi Violette,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please be more specific about what's going on? It would be better if you could attach some screenshots of the issue.

    Feel free to ask for anything you need.

    Kind Regards


  • Violette replied

    Hi,

     if i make updates in the back end using Elementor (change text, images. layout) it doesn't show/update on mobile devices, just desktop computer. my assumption is your coding for mobile is messed up? I paid for your theme, it showed it worked for mobile. can you help me understand why update wouldn't show across all devices?

  •  933
    Neuron replied

    Hi Violette,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards