1. On mobile, I can't open the "Menu" when I click on it. Nothing happens. I have an android Pixel 4a and I use chrome. You can access to my website through https://arfy.ca
2. On mobile again, when I scroll down on portfolio/photos, it forces me back to the top. You can try on https://arfy.ca/tabloid for example.
I am very sorry for the late reply, we were not working on the weekend.
1) We'll release an update of the Neuron Builder plugin that will solve this issue, but can you please downgrade the Elementor version until we release the update because it works with other Elementor versions.
So, please install Elementor version 3.4.2, or another one besides 3.5
You can downgrade the Elementor version by going to Dashboard > Elementor > Tools > Version Control.
Hi there,
I have two issues:
1. On mobile, I can't open the "Menu" when I click on it. Nothing happens. I have an android Pixel 4a and I use chrome. You can access to my website through https://arfy.ca
2. On mobile again, when I scroll down on portfolio/photos, it forces me back to the top. You can try on https://arfy.ca/tabloid for example.
Thanks for your help!
Ylan
Hi Ylan,
I am very sorry for the late reply, we were not working on the weekend.
1) We'll release an update of the Neuron Builder plugin that will solve this issue, but can you please downgrade the Elementor version until we release the update because it works with other Elementor versions.
So, please install Elementor version 3.4.2, or another one besides 3.5
You can downgrade the Elementor version by going to Dashboard > Elementor > Tools > Version Control.
- https://ibb.co/qsCQ8wL
2) Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Here are your credentials:
link: arfy.ca/wp-admin
login: yarfi
pwd: NDuPVbg*yBLng#%ho&Iy1*cx
Let me know when you're done.
Thanks in advance,
Ylan
Hi Ylan,
I've added the following code at Elementor > Site Settings > Custom CSS, can you please take a look at your site on mobile now?
@media (max-width: 1279px) { .l-neuron-grid__item { position: relative !important; left: 0 !important; top: 0 !important; } }Feel free to ask for anything you need.
Kind Regards
Hi there,
It looks fine now, thanks!
You can close this ticket or keep it open until you release the new theme version that will fix the menu with the latest version of Elementor.
Thanks,
Ylan
Hi,
We'll let you know about the update.
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes