Okay
  Public Ticket #2957005
Missing Pages
Closed

Comments

  • fgiglio started the conversation

    What´s happen then the demo page doens´t work...

    I really want to use this pages by the demo:

    https://neuronthemes.com/arkhitekton/featured-projects/
    https://ariez.com.br/danielwilges/featured-projects/

    and anothers pages has the same problem, can u help me?

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • fgiglio replied

    I sent you through the other ticket
  •  933
    Neuron replied

    Hi,

    Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.

    Arkhitekton Theme Version 1.2.9
    Neuron Core Plugin 1.2.8

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  • fgiglio replied

    Hi,

    The plugin and theme is already updated in this versions

    Arkhitekton Theme Version 1.2.9
    Neuron Core Plugin 1.2.8



    but your theme import data and pages/images doens´t work, what´s happen?
    I sent you the wpadmin acess in the another bug ticket (PRIVATE TICKET #2956877), please can u help me to really use your theme?

  •  933
    Neuron replied

    Hi,

    We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.

    Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.

    If you want, I can import the demo data with images included, but first I have to reset your site, so if there's anything that you don't want to lose, please tell me and I'll save that.

    Feel free to ask for anything you need.

    Kind Regards